Summary: Zem uses website submissions to respond to enquiries, prepare estimates, communicate about service and protect the forms from misuse. Zem does not publish customer submissions.
Information the website collects
When you submit a contact or estimate form, the website may collect your name, telephone number, email address, service and property details, preferred contact method, preferred timing, message, consent confirmation and technical information needed for security and spam prevention.
How information is used
Zem uses submitted information to review your request, contact you, prepare or discuss an estimate, schedule service where applicable, maintain an enquiry record and protect the website from duplicate or abusive submissions.
Email and service providers
Form information may pass through the website hosting environment and the configured business email service so Zem can receive and answer your request. Those providers process information according to their own contractual and privacy obligations.
Retention and protection
Zem retains enquiry and service information only as long as reasonably required for customer communication, business records, dispute prevention, security and applicable legal obligations. Administrative access is restricted, and private ZEM business records are not intended for public search, feeds or website archives.
Cookies and analytics
The website uses essential WordPress and security-related cookies needed for administration, form protection and normal operation. If Zem enables non-essential analytics or marketing technologies, this policy and any required consent controls will be updated before those technologies are used.
Your choices
You may ask about personal information submitted through this website, request a correction or ask Zem to delete information that no longer needs to be retained, subject to legitimate business and legal record requirements.
Contact
Privacy questions can be sent to zem@zemcleaningservice.ca or discussed by telephone at 204-990-2376.
Last updated: August 1, 2026