Service overview
A clear plan for a cleaner result.
Green cleaning should be specific and transparent—not a vague claim that every product is harmless or “chemical-free.” Zem discusses the customer’s priorities, such as fragrance sensitivity, reduced packaging, reusable microfibre, concentrated products or preference for recognized eco-conscious formulations. The chosen approach must still be suitable for the surface and the cleaning task.
Some situations require a disinfectant, degreaser, specialty carpet product or manufacturer-approved cleaner. In those cases, we explain the limitation and confirm the customer’s preference rather than making unsupported safety claims. Product labels, dilution instructions, contact times and safe storage remain important regardless of whether a product is marketed as green.